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Ross Moore Law
Based on 106 reviews
I can’t thank Ross Moore enough for everything he did for me after my car accident. From the very beginning, he made the process so much easier to understand and helped take a huge weight off my shoulders. He was patient, always available to answer my questions, and truly cared about getting the best outcome for me. It never felt like I was just another case to him. Truly grateful for his help.
Response from the owner:Thank you for sharing your experience with Ross Moore! It’s great to hear that he made the process easier for you, provided personal attention, and truly cared about getting the best outcome. It’s always wonderful to know that someone’s experience was handled with such care and dedication. Your gratitude speaks volumes, and we’re so happy to hear about your positive experience!
My initial experience with this firm was very different than the final outcome. At first, I wonder when would I ever hear from them, again. It took them several months for any feedback, however, when I had my first interactions with Victor Hoang (paralegal) things suddenly change for the better. I know I became a thorn in their sides, but I need updated information and no one provided me with any via the phone. So, naturally, I started with emails...Ross responded to a couple (I still didn't get access to that app), but Victor deserved all the praise, here. He was professional and kept me updated in the last few weeks of a settlement. Not only was he emailing me, but texting me, too. He actually went to bat for me when he asked me what was my bottom number, and then his work began. Needless to say, I was satisfied with the outcome, in many thanks to this firm and of course, Victor. A true asset and a professional to this TEAM!! I owe you lunch, Victor....Thanks again!!!
Response from the owner:Hi Mr. Vaughn! Ross here. We are glad you received just compensation and were happy with our service! Unfortunately, at the outset of every injury case, it can take some time to confirm coverage, make sure medical treatment is perfected, and get information on value of injury cases - this is why it took some time to get you the answers you were looking for, and we did our best to explain the process to you. I know I spoke with you on the phone several times about it too! We wish you nothing but the best and are always here if you need anything!
Ross Moore Law provided exceptional service! They kept me in touch and always made sure I was aware of what the status of my case was. They were on top of everything so the whole process went very smooth and I would happily use them again in the future!
Response from the owner:Thanks for the glowing review! We're thrilled that you were pleased with our service. We wish you the best moving forward.
Ross Moore fought for us to get to a reasonable resolution. Having him as our attorney for our injury case has been a great experience. The truck company that hit us did not want to pay or show any accountability- but Ross Moore and his team never backed down. I would definitely use his services again! Lastly, Ross let us know we could call him at anytime which was a much different experience compared to the large firms that my husband and I have dealt with in the past. I recommend Ross Moore 100%.
Response from the owner:Thank you so much for your amazing 5-star review! We’re thrilled to hear that Ross Moore and his team were able to fight for a reasonable resolution in your case and provide you with the support and accountability you deserved. We take pride in being accessible and available to our clients, and it’s great to know that Ross’s personal approach made a positive difference for you. Your recommendation means the world to us, and we’re here for you anytime you need assistance in the future!
They are up-to-date with services and are fast and courteous.
Response from the owner:Thank you for your review!
It's people like Mr. Moore's Family and their Team, that can help change the way you may think about small businesses like these. We were truly treated with empathy, respect, kindness and we felt the compassion as they helped us through a very tedious process. My family and I really appreciate feeling important and as though we mattered. Thank you to the entire team at The Law Offices Of Ross Moore, II.
Response from the owner:Thank you for the kind words, Saloria.
very nice people in the office .
Response from the owner:Thank you, AR!
I was pleased with Ross during my mediation. My auto insurance company was trying some unethical moves and untrue statements. Ross was on top of it all, called it out immediately and had full control. I felt well-represented.
Response from the owner:Thank you for the amazing review.
Only issue I had was the communication at times was off but overall all the staff I talked to were nice and very helpful with giving updates and details about my case. Would definitely work with them again for any other incidents
Response from the owner:Thank you for the kind words! We worked very hard on your case and take great pride in our communication. We will always be here if you or your loved ones need our help!
They are very friendly and helpful and they answer on the first call I would choose ross Moore every time
Response from the owner:Thank you for your review!
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