Hear It From Our CLients
Reviews of Our Personal Injury Cases
Client Reviews
I have to say how thrilled I am that Ross was my attorney for my accident case. He and his staff were so amazing. Communication was easy. I was able to contact his case managers by phone, text or email and receive a response almost immediately. Communication with them was great. They listened and made sure they understood my concerns and if I need to speak with Ross an appointment would be set up at my earliest convenience. Ross would take the time to explain everything step by step. He was very understanding and sympathetic to my situation. He never made me feel like he was in it for the money. He explained my options and we discussed what was best for me. This was a life changing event in my life and I’m glad I had Ross Moore Law to guide me through all the legal process.
Response from the owner:Hello Cleo, we are honored to have been able to assist you with your case! We truly value our clients and want to make sure we are with them through every step of their case. Thank you for choosing Ross Moore Law, and we wish you all the best for your future!
Had a very bad accident. At the fault of a horrible Georgia driver. Ross Moore's team handled everything throughout the whole process. From sending me to the right doctors getting me therapy and being open and transparent. Accident at the end of August. Started everything right after labor day. Hace settled now. And wow nothing can come State for the amount of pain that I'm dealing with still , I'm very pleased with the outcome as it is as best as it could be. Keep in mind that did all situations are different as far as the timeline. But don't hesitate to reach out to them for updates . But if you don't receive an update during the settlement they're just handling what needs to be done. I appreciate the team there.
Response from the owner:Thank you for the kind Review. We are always here to help.
My initial experience with this firm was very different than the final outcome. At first, I wonder when would I ever hear from them, again. It took them several months for any feedback, however, when I had my first interactions with Victor Hoang (paralegal) things suddenly change for the better. I know I became a thorn in their sides, but I need updated information and no one provided me with any via the phone. So, naturally, I started with emails...Ross responded to a couple (I still didn't get access to that app), but Victor deserved all the praise, here. He was professional and kept me updated in the last few weeks of a settlement. Not only was he emailing me, but texting me, too. He actually went to bat for me when he asked me what was my bottom number, and then his work began. Needless to say, I was satisfied with the outcome, in many thanks to this firm and of course, Victor. A true asset and a professional to this TEAM!! I owe you lunch, Victor....Thanks again!!!
Response from the owner:Hi Mr. Vaughn! Ross here. We are glad you received just compensation and were happy with our service! Unfortunately, at the outset of every injury case, it can take some time to confirm coverage, make sure medical treatment is perfected, and get information on value of injury cases - this is why it took some time to get you the answers you were looking for, and we did our best to explain the process to you. I know I spoke with you on the phone several times about it too! We wish you nothing but the best and are always here if you need anything!
Mr. Moore and his team are the best.I wish I could give 100 stars.
When no one else wanted to take my case Mr. Moore did. He made sure I had my surgery that was needed. He worked my case for 3 years . I had Multiple surgeries and doctors appointment. After my surgeries he called to check on me to make sure I was ok . His main goal was to make sure I could get back to as close to 100% before my accident as possible.His main goal from day one, was to make sure I get better and I was happy with my settlement. I had a long road ahead to recovery. But with the help of Mr. Moore #1, Robin, Nick, Victor each one of them played apart in my recovery. He was always a call or email way. The office staff always made sure my needs was meet. If you want a lawyer that is for your well being and not about the money Mr Moore is as good as you get. Those lawyers on the radio are talking about nothing. I received nothing but care, support and and respect from Ross Moore Law. I thank the law firm for everything. I will recommend them every time.
L Gainey McNeill
When no one else wanted to take my case Mr. Moore did. He made sure I had my surgery that was needed. He worked my case for 3 years . I had Multiple surgeries and doctors appointment. After my surgeries he called to check on me to make sure I was ok . His main goal was to make sure I could get back to as close to 100% before my accident as possible.His main goal from day one, was to make sure I get better and I was happy with my settlement. I had a long road ahead to recovery. But with the help of Mr. Moore #1, Robin, Nick, Victor each one of them played apart in my recovery. He was always a call or email way. The office staff always made sure my needs was meet. If you want a lawyer that is for your well being and not about the money Mr Moore is as good as you get. Those lawyers on the radio are talking about nothing. I received nothing but care, support and and respect from Ross Moore Law. I thank the law firm for everything. I will recommend them every time.
L Gainey McNeill
Response from the owner:It was a pleasure to help you, Louise. We are so glad you are on the road to recovery.
The best law firm! I highly recommend Ross and his team for any personal injury needs. They were super helpful and caring when it came to explaining the process. I never had to wonder or reach out, they were always on top of everything and kept me in the loop. Highly recommend them to any friends and family.
Response from the owner:Hi Franziska, thank you so much for sharing your support and positive experience with Ross Moore Law. We treat as clients as top-priority to make sure they understand everything going on in their case along the way. We wish you the best and greatly appreciate you!
Very professional and excellent staff.
Response from the owner:Thank you, Justin!
Staff always made time for me. Resolved my case quickly.
Response from the owner:Thank you for your wonderful feedback! We’re so glad to hear that our team was able to prioritize your needs and resolve your case efficiently. It was a pleasure working with you, and we're here if you ever need assistance in the future!
Ross Moore Law was so professional throughout my entire injury claim. They were quick to respond and always answered my questions and made me feel like I understood the process. No one asks for accidents to happen to them, and they made me feel like I was going to be okay after.
Response from the owner:Gabrielle, we are so honored to be able to help. Thank you so much for the five-star review, we really appreciate it!
Professional
Response from the owner:Thank you for your review!
Overall I give Ross’ firm 5 stars. My case was postponed due to Covid, but I really appreciate Chelsea for all her hard work and dedication to my case. My case was definitely complicated but she had amazing communication and put forth great effort to get my case resolved in a timely manner. My only concern was the attorney fees. I don’t recall it being so high but because they did such a great job I didn’t question it. I am obsessed with their new office!!! It is definitely a great look. I definitely recommend to everyone needing a great lawyer. If I am ever in need of an attorney again I will definitely use Ross Moore! Thanks again team and keep up the amazing work!
Response from the owner:Thank you for the awesome review and recommendation, Chantay! We appreciate the kind words about our team. Please give us a call if you ever need anything else!
★★★★★ 5/5
