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Reviews of Our Personal Injury Cases

Client Reviews

Ross Moore Law
Based on 104 reviews
They are up-to-date with services and are fast and courteous.
Response from the owner:Thank you for your review!
Great job. May take some time to settle but worth the wait!
Response from the owner:Thanks Dianne!
My initial experience with this firm was very different than the final outcome. At first, I wonder when would I ever hear from them, again. It took them several months for any feedback, however, when I had my first interactions with Victor Hoang (paralegal) things suddenly change for the better. I know I became a thorn in their sides, but I need updated information and no one provided me with any via the phone. So, naturally, I started with emails...Ross responded to a couple (I still didn't get access to that app), but Victor deserved all the praise, here. He was professional and kept me updated in the last few weeks of a settlement. Not only was he emailing me, but texting me, too. He actually went to bat for me when he asked me what was my bottom number, and then his work began. Needless to say, I was satisfied with the outcome, in many thanks to this firm and of course, Victor. A true asset and a professional to this TEAM!! I owe you lunch, Victor....Thanks again!!!
Response from the owner:Hi Mr. Vaughn! Ross here. We are glad you received just compensation and were happy with our service! Unfortunately, at the outset of every injury case, it can take some time to confirm coverage, make sure medical treatment is perfected, and get information on value of injury cases - this is why it took some time to get you the answers you were looking for, and we did our best to explain the process to you. I know I spoke with you on the phone several times about it too! We wish you nothing but the best and are always here if you need anything!
very nice people in the office .
Response from the owner:Thank you, AR!
Ross Moore fought for us to get to a reasonable resolution. Having him as our attorney for our injury case has been a great experience. The truck company that hit us did not want to pay or show any accountability- but Ross Moore and his team never backed down. I would definitely use his services again! Lastly, Ross let us know we could call him at anytime which was a much different experience compared to the large firms that my husband and I have dealt with in the past. I recommend Ross Moore 100%.
Response from the owner:Thank you so much for your amazing 5-star review! We’re thrilled to hear that Ross Moore and his team were able to fight for a reasonable resolution in your case and provide you with the support and accountability you deserved. We take pride in being accessible and available to our clients, and it’s great to know that Ross’s personal approach made a positive difference for you. Your recommendation means the world to us, and we’re here for you anytime you need assistance in the future!
Outstanding experience from start to finish! The team was professional, compassionate, and fought hard to get me the settlement I deserved after my car accident. Highly recommend!
Response from the owner:Thank you so much for your kind words! We're grateful you trusted us after your car accident and are thrilled to hear you had such a positive experience. Our team is always here to fight for what you deserve!
I was pleased with Ross during my mediation. My auto insurance company was trying some unethical moves and untrue statements. Ross was on top of it all, called it out immediately and had full control. I felt well-represented.
Response from the owner:Thank you for the amazing review.
Ross Moore Law provided exceptional service! They kept me in touch and always made sure I was aware of what the status of my case was. They were on top of everything so the whole process went very smooth and I would happily use them again in the future!
Response from the owner:Thanks for the glowing review! We're thrilled that you were pleased with our service. We wish you the best moving forward.
Only issue I had was the communication at times was off but overall all the staff I talked to were nice and very helpful with giving updates and details about my case. Would definitely work with them again for any other incidents
Response from the owner:Thank you for the kind words! We worked very hard on your case and take great pride in our communication. We will always be here if you or your loved ones need our help!
Ross and his team did a great job on my case. After the horrible insurance company gave us a bad offer, Ross wasted no time and file a lawsuit without hesitation. (I was not in good hands with Allstate!) We fought hard together, and eventually, we were able to settle the case for over three-times the original offer. Oh, and Ross’s office even handled my diminished value claim. I’ll definitely recommend them going forward!
Response from the owner:Thank you for the incredible review, Candyss! It was our pleasure to help you.
★★★★★5/5

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